This Privacy Policy explains how we collect, use, and protect the personal data you provide when you visit or use our website loopflow.gr (hereinafter referred to as “the Website,” “we,” “us,” or “our”). By using our Website, you agree to this Policy.
The data controller responsible for your information is:
Name/Business: Loopflow O.E.
Address: Komninon 18, Serres
Email: hello@loopflow.gr
α) When you simply browse the website:
Technical information (IP address, browser type, device type, access timestamps, referring URLs, etc.)
Cookies and similar technologies (see section 4)
b) When you communicate or interact with us:
Name, email, phone number
Content of your message or request
c) When you make a purchase or receive services (as applicable):
Payment details (via third-party payment processors)
Billing/shipping address, order information
We use your data for the following purposes:
Website operation and security
Legal basis: Contractual necessity or legitimate interest
Improving user experience and analytics
Legal basis: Your consent (for cookies) or your legitimate interest
Responding to your questions or requests
Legal basis: Your consent or contractual necessity
Transaction processing or provision of services (as applicable)
Legal basis: Contractual necessity
Legal obligations or exercise of legal rights
Legal basis: Compliance with legal obligations or legitimate interest
We may share your data with:
Analytics platforms (e.g. Google Analytics)
Advertising services (e.g. Facebook Ads, Google Ads)
Hosting providers, payment processors, delivery services
Legal, accounting or technical service providers before they start.
We ensure that these partners follow confidentiality and data protection standards through contracts and guarantees.
Some of our partners (e.g. Google) may process data outside the European Union. In such cases, we ensure appropriate safeguards, such as:
Standard Contractual Clauses (SCCs) from the European Commission
Transfers to countries with adequate data protection legislation
We only keep your data for as long as necessary:
To fulfill the purposes described above
Compliance with legal or tax obligations
To resolve disputes or enforce agreements
Retention periods vary depending on the context (e.g. up to 2 years for technical logs, longer for billing data).
You have the right to:
Access to your personal data
Request for correction or deletion
Restriction or objection to processing
Data portability request
to withdraw your consent at any time
File a complaint with your local Data Protection Authority (DPA)
To exercise any of these rights, please contact us at hello@loopflow.gr.
We implement appropriate technical and organizational measures to secure your data, such as:
SSL/TLS encryption
Secure server infrastructure and firewalls
Access control mechanisms
Regular security reviews and software updates
We may revise this Policy from time to time. The updated version will be posted on this page with the revised date. We encourage you to check it regularly.
Last updated: 12/06/2025
